Frequently Asked Questions
Have questions about how SimpleSetup can help your business thrive online?
Here are some common questions we get asked.
We’re here to provide clarity and support as you embark on your digital journey.

What services does SimpleSetup offer?
We provide an all-in-one digital setup service that includes domain registration, branded email, and a professionally designed website tailored for small businesses. Our goal is to make getting online simple and affordable so that your business looks professional and works!
If you already have a Domain Name and Custom Email then we can simply create and manage a simple professional website for you!
How much do your services cost?
Our pricing is designed to be budget-friendly for small businesses. We keep it simple by charging a one time Setup fee initially and then a flat rate per month so you receive one bill. We include the up keep of your website and include support into the one fee as well. Jump to the Pricing page to see the specifics here.
How long does it take to set up my online presence?
We pride ourselves on a quick setup process. Most clients can expect to have their domain, email, and website up and running in a few days to a week - depending on your approval timeframes - allowing you to focus on your business. We work with you on the setup process to make sure it represents your business and how you want it to look.
Do I need technical skills to use your services?
No technical skills are required! We do the hard work for you. We use a combination of hands on experience and AI tools to keep the costs down for you the business owner. We are here to assist you every step of the way, ensuring a smooth experience.
Each month if you want to make an update - new imagery, add a testimonial, add a special offer - then just get in touch!
Can I customize my website?
Absolutely! We design and create a website that is to your wants and needs. We keep it simple and include the basic things you need and that allow you to reflect your brand's identity. You can request the colours, layouts, and content that best represent your business.
What will be included in my website?
SimpleSetup will create you a website very similar in size and structure to the SimpleSetup website. Including such info as what your business does, testimonials from your previous customers, FAQs page and how to get in touch via an email, phone and of course a lead form for new customers to contact you. We know Word of Mouth is very powerful so having a great looking website for people to direct friends to is so important.
Will my website show up in Google?
We use a dedicated platform to construct all of the websites for our customers. Each website is SEO (Search Engine Optimised) enabled meaning that over time Google will start to rank your website higher. You can fast track this by paying Google to promote your website through SEM (Search Engine Marketing) but this isnt essential.
What support do you provide after setup?
Our support doesn’t end after setup. We include ongoing assistance as part of the structure of our service to help you keep your online presence up to date. We factor in that from time to time you want to add more content to your website, such as testimonials, photos and special offers. We include up to 1 hour of time to make minor changes and adjustments to your website. Plus we factor in the technical questions you may have too.
What if i want more support?
Included in your monthly subscription is 1 hour of assistance and/or site updates. If you want more - for example a new site redesign - then we charge on a per hour basis and again we keep it simple and charge this by the hour. The cost is $100 an hour and we will quote this up front so you know for sure.
Can I sell products online too?
If you are looking to sell products online or have a much larger website then SimpleSetup likely isnt the right solution for your business. Selling products online requires a much more hands on approach via a platform such as Shopify. SimpleSetup is designed to help businesses who want a simple front page for their business online to provide information and capture leads.